Welcome to our monthly round up of the things we’ve been up to! It’s been a busy few weeks, so here’s a look back at some of our highlights.
We started the month with a workshop on Cyber Data Breaches. Following shortly from major events including both the Sing Health and SIAS data breaches (among many others), and the official implementation of the General Data Protection Regulation (GDPR) in Europe, this was a busy session! This was followed up with a specific in-house session for one of our top tier banking clients on Cyber Security for front Relationship Managers, further demonstrating the growing need for all employees to be aware of cyber risks and how to mitigate these.
The issues around both Cyber Security and Data Protection certainly aren’t going away anytime soon; the demand is such that we’ll be running a full day session exclusively on GDPR in October, and another Cyber Security session in November.
We also ran a focused half day session on Know Your Customer (KYC) Due Diligence for an international private bank. The recent wall of news on global money laundering concerns has kept this very much front of mind, and not just for financial services firms. The same week as this session we had a packed house as we delivered a day of dedicated Anti Money Laundering training to Accountants. Whilst other topics are certainly in vogue, nothing seems to be as central an issue for so many industries as AML.
September also saw Complilearn back at one of our Private Banking clients for a follow-on session on Transforming Corporate Governance, Conduct & Culture. Certainly, this is a very ‘hot topic’, not just locally but internationally, with an ever-growing body of demand and questions relating to conduct and misconduct in various industries. With ongoing conduct related investigations progressing in several countries, as well as investigations such as the Australian Royal Commission, we expect this to be a central topic for a while to come.
The month carried on with an in-house workshop on Fraud Risk Management. This is always a nice change to deliver, as it’s one of the rarer requests we get! However, this session was for a regular client who trust us to deliver regular quality, in this case to ensure staff could complete annual CPD requirements, so one we were more than happy to deliver.
We also returned to another regular client, this time a top tier European Wealth and Investment Manager, for a CPD session on Ethical Challenges. The session was primarily focused on the challenge relationship managers do, and will increasingly, face with regards to changing technology in their industry. We were joined in the session by the Head of Wealth Management for South East Asia, showing great corporate and compliance leadership by walking the talk.
Our final engagement was delivering an AML session based on a local Notice, SFA04-N02, for the Singapore division of one of Indonesia’s leading banking groups. This isn’t the first time this request and content type will be used this year! It’s one of our favourite topics though, so happy to do many more like this.
And that’s a wrap! October started with a bang hence a slightly delayed write up and that looks set to carry on for the coming weeks. We’ll keep you posted on progress and see you in person soon!
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